You aim to please, but feedback is hitting you from every angle. Lenderdock helps service organizations—from call centers to customer support—access policy data directly from the provider.
We set out to build a platform for insurance providers and instead ended up with a platform that covers the entire gamut. Lenders, Banks, BPOs, all use Lenderdock to avoid the hassle of calling, emailing, and faxing for some of the simplest tasks they perform.
One portal, for everything. Policy verifications and corrections to lien holder information is only a mouse click away. Our platform even has the capacity to process high-volume processors doing bulk lien holder updates and changes.
One of the easiest integrations we've done in a long time. Lenderock understands we're low on IT resources and has made it so simple. All we did was re-use what we already had and they did all the work.
Before Lenderdock we really didn't understand the significant volume of requests from 3rd parties. Now we do and we can make better adjustments.
After only a short few weeks, we've seen a dramatic reduction in phone calls from 3rd parties. We're very happy about that.
The entire process makes sense and it makes my day a lot more productive.
Lenderdock is so simple and clean. A couple of clicks and I have what I need. Not confusing at all.
Volume processing is so simple. All I do now is upload my document and my lien holder changes are done!